突然之间收到Google的email,说西联汇款被冻结,原因是因为发现某个和我同名的人在他们的黑名单里。额滴神啊,西联竟然是用人名来做黑名单的的Index Key,这程序员一定是从唐朝穿越过来的。无奈只好按照邮件的提示打电话过去了,客服GG简单问了一些身份证号,出生地之类的个人信息后,说要等4个小时才有消息。第二天再打电话过去,客服GG说汇款已经解冻了。
原本以为问题已经轻松搞定。但是,代誌嘸像憨人想诶哈尼甘单。挂电话前多嘴的问了客服GG一次,以后不会再被冻结了吧,客服GG很认真的回答,在他们把这个同名的哥们从黑名单里移除前,每次收到汇款都需要主动联系西联来解冻。
亲爱的发布商,
我们从西联公司得知,您的名字与西联拒绝往来交易名单或国家政府制裁名单中的名字相匹配,西联的系统会自动阻截与之有关的汇款,并暂时冻结。如果您认为由于名称相似而被错误阻截,要求解冻汇款,请立即联系西联客户服务中心,对于绝大多数的汇款,客服中心会根据具体汇款情况,要求收汇人配合口头提供下列信息:
• 汇款监控号码 (MTCN),
• 收汇人全名(名字、中间名、姓氏),
• 身份证件(大陆居民为身份证)号码,
• 出生日期,
• 出生地,
• 联系地址及电话
此外,根据西联相关政策和规程,对于极少数款项,西联相关合规部门可能会额外需要收汇人传真相关证件复印件至西联客服中心,一般情况下,该证件类型为大陆居民身份证。
请您在7天(日历日)内联系西联客服中心,如果超过5天,汇款将被退回到Google账户。西联中国大陆客服中心电话:800 820 8668 (座机拨打免费),或 021-6866 4610(手机拨打需收费)。
非常感谢您的理解和支持!
Google AdSense——————————————————————————————
我们向您发送这封必读的电子邮件服务通告,目的是让您了解 AdSense 产品或帐户的重大变化。Google Inc.
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